01
Check that access is still active
Open the dashboard and confirm that your plan is active and has not expired. A payment or expiration message must be resolved before refreshing.
02
Select Refresh connection once
Open Connect and select Refresh connection. Wait for the page to report that the new account-specific access is ready.
03
Update the imported profile in your app
Return to the app and update its subscription, or use Import again. Then test one normal website before testing a call or large download.
